Great conversation and connecting the store employee experience to the customer “interrupted “ experience. Capturing the why data is the diamond in the coal!!
Yes! Being able to ingest the "bad" in addition to the "good" enables a completely new point of view of what's happening the store. And this helps quantify it beyond just anecdotes. This really sets up new levels of data insights!
Great conversation and connecting the store employee experience to the customer “interrupted “ experience. Capturing the why data is the diamond in the coal!!
Yes! Being able to ingest the "bad" in addition to the "good" enables a completely new point of view of what's happening the store. And this helps quantify it beyond just anecdotes. This really sets up new levels of data insights!